Netflix is our in-depth, real-world example to get deep insights into one of the most powerful business models of our time: the subscription business model with its crucial metrics, accounting, microeconomic and strategy knowledge
Netflix Business Model Canvas
I have covered Netflix in great detail as one of the champions of the subscription business model. Our journey has covered the most important elements of the Subscription Business Model which are:
Crucial accounting metrics: Contribution Margin, Free Cash Flows
Crucial microeconomic metrics: Customer Lifetime Value/Customer Acquisition Costs, Economies of Scale, Diseconomies of Scale
Business Management: the Flywheel & the importance of the investment cycle
Customer Value Proposition: 12 Ways to make the Subscription Business Model work
Strategy: business model canvas (this article)
Join me to get a comprehensive overview of Netflix’s business model using the popular strategy tool of the business model canvas
Netflix Business Model: is the Flywheel humming or coming off?
This article is bringing the previously described elements of the business model together into the Flywheel model. You will see that the investment cycle consisting of
(1) Content;
(2) Technology; and
(3) Marketing
is the linchpin that in relation to the competitor moves will determine Netflix’s trajectory…
Gain in-depth, real-world insights into Netflix’s business model now (btw, you can easily adapt the Flywheel concept on your own innovation idea and I’m showing how)…
Crucial Metrics: Free Cash Flow in-depth real-world example Netflix
Cash flows are important events in your business and free cash flow is a great metric that Netflix and other innovators pay great attention to:
“We believe free cash flow is an important liquidity metric because it measures, during a given period, the amount of cash generated that is available to repay debt obligations, make investments and for certain other activities or the amount of cash used in operations, including investments in global streaming content.” (Netflix, annual report 2018)
Free cash flow is an important metric in any innovator’s finances as we are often using cash (typically from outside sources) to create assets and operate our business until it generates sufficient profits to hold itself. If you look at Netflix, you will see that pattern supercharged. Here are the free (hugely negative, -$7 billion) cash flows of the recent years which show outside funds being injected into the business to invest in technology and content:
Today you will learn:
– How to calculate free cash flows
– Asset creation via capex
– Depreciation and amortisation
– Working capital as a liquidity measure
– External funding sources
Customer Acquisition Cost (CAC), Customer Lifetime Value (CLV) or (LTV): Learn from Netflix
We are continuing our mini-series of crucial metrics for growth companies using Netflix as an in-depth real-world example. Last time, I covered the crucial metric Contribution Margin that guides Netflix’ decision making on content investment on a macro level.
Today, we are going to look at a number of metrics that are being used in the context of assessing companies’ growth potential:
CAC: Customer Acquisition Cost
CLV (or LTV): Customer LifeTime Value
ARPU: Average Revenue per User
Churn
The important ratio of LTV/CAC
Profit per user
These metrics are helpful in the context of repeat users within the subscription business model but also the platform business model (e.g. Uber, Airbnb, TripAdvisor, Facebook, etc) which I have covered in extensive detail under those links.
Join me today to gain valuable real-world innovation knowledge.
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