Innovation Tactics

October 22, 2018

Amazon business model: Alexa, Echo

“Alexa, play Grand Tour!” If you always wanted to bark commands at someone without getting an angry response back, you might just love Alexa. Alexa is the smart assistant behind Amazon’s smart speaker Echo. But there are better reasons to use voice-controlled smart assistants than barking commands.

Amazon’s Alexa is similar to their the Kindle platform and the Prime Video platform in some respects and very different in other ones. And it is also different to Apple’s Siri and Google’s smart assistant.

Join me today to a tour through one of Amazon’s biggest bets and one that promises to change how humans interact with machines.

October 1, 2018

Amazon business model: Prime Video and Fire TV

While most people focus on the features of Amazon Fire TV and the related Prime Video platform, in reality, the intriguing elements are behind the scene. Last time, we have identified 10 business models for Amazon’s Kindle platform.

Today, we will see that Amazon Prime Video, too, has 10 business models with six having an equivalent in Amazon Kindle and four being different. My focus today will be on the Prime Video business models that are different to those of the Kindle platform.

September 18, 2018

Amazon business model [part 3]: the Kindle system and its 10 business models

The Kindle is generally described as an Amazon gadget that mainly generates revenues through its own sales and the sales of ebooks. But what if I told you that there are at least 10 business models enabled by the Kindle system. How many would you be able to list?

The Kindle is a much bigger endeavour than just a product. It is not only disrupting brick-and-mortar bookstores but also the publishing industry. And there is yet more. Amazon Kindle, Fire TV, Tablet, Echo and Alexa are gateways to something much more complex behind the screen. And they have a number of characteristics in common:

August 22, 2018

Amazon Business Model [part 2]: Three customer value propositions

Jeff Bezos regularly points out Amazon’s three customer value propositions:
1. Low prices
2. Fast delivery speed (often same day and with options of free 2-hour delivery) and a
3. Vast selection (“Earth’s biggest selection”)
Today, we are going to look at all three elements and how Amazon makes them work on scale

August 5, 2018

Amazon Business Model [part 1]

“in our retail business, we know that customers want low prices, and I know that’s going to be true 10 years from now. They want fast delivery; they want vast selection. It’s impossible to imagine a future 10 years from now where a customer comes up and says, ‘Jeff I love Amazon, I just wish the prices were a little higher;’ ‘I love Amazon, I just wish you’d deliver a little more slowly.’ Impossible. …When you have something that you know is true, even over the long term, you can afford to put a lot of energy into it.”
Jeff Bezos, Founder and CEO Amazon Inc.
Amazon has built the backbone of their retail business over many years using a lot of innovations and a multitude of business model. And that’s exactly what we are going to look at today. Join me for an intriguing tour…